The Link between Trust and Communication
Lawyers are generally regarded as less than trustworthy. And this in spite of our profession being obligated to act in a way that upholds public trust and confidence in our profession! What’s going on? And what can we do about it? The key is communicating well. Screen Recorded Explanations The problem An overwhelming percentage of …
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Do clients know what you are trying to say?
Communication Changes for Better Clarity As attorneys we have a set of content in our minds that we’ve tied to a particular client matter. We tend to be pretty skilled at analysis and application of that content. But we are not so good at transferring that content from our minds to our clients’ minds. How …
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Leading the Way
Some helpful tips on becoming a successful leader within your law firm.